Crm-Unified Inbox
CRM & Unified Inbox for Contractors & Small Businesses
All Your Leads and Conversations in One Place
Running a contracting business means juggling calls, texts, emails, Facebook messages, and website inquiries. Without the right system, it’s easy to lose track and lose jobs. With CRM & Unified Inbox from Kraken Business Solutions, every lead and every message is organized in one simple dashboard, so nothing slips through the cracks.
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Whether you’re an electrician in Bradenton, a landscaper in Sarasota, or a plumber in Tampa, our CRM and Unified Inbox make managing customers effortless, while giving you more time to focus on the work you do best.
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Whether you’re an electrician in Bradenton, a landscaper in Sarasota, or a plumber in Tampa, our CRM and Unified Inbox make managing customers effortless, while giving you more time to focus on the work you do best.
Why Your Business Needs CRM & Unified Inbox
Contractors lose business when communication is scattered. Our CRM & Unified Inbox keep you on top of every lead and customer conversation by:
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Centralizing all communication phone calls, texts, emails, social messages in one place.
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Organizing leads into a pipeline so you know exactly where each job stands.
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Tracking customer history for faster, more personalized service.
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Improving team collaboration with shared access to messages and notes.
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Increasing conversions by ensuring no lead is ignored or forgotten.
Key Features of CRM & Unified Inbox
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All-in-One Messaging: Phone, SMS, email, and chat in a single inbox.
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Lead Pipeline Management: Visual pipeline shows leads from inquiry to closed job.
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Automatic Contact Capture: Every new lead is saved to your CRM instantly.
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Notes & Tags: Keep track of customer details for personalized service.
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Mobile Access: Manage everything from your phone, even on the job site.
Local Impact Example
A plumbing company in Clearwater implemented CRM & Unified Inbox and cut response times in half. By keeping all customer conversations in one place, they improved follow up and booked 25% more jobs in 60 days.