Crm-Unified Inbox
CRM & Unified Inbox for Contractors & Small Businesses
All Your Leads and Conversations in One Place
Running a contracting business means juggling calls, texts, emails, Facebook messages, and website inquiries. Without the right system, it’s easy to lose track and lose jobs. With CRM & Unified Inbox from Kraken Business Solutions, every lead and every message is organized in one simple dashboard, so nothing slips through the cracks.
Whether you’re an electrician in Bradenton, a landscaper in Sarasota, or a plumber in Tampa, our CRM and Unified Inbox make managing customers effortless, while giving you more time to focus on the work you do best.
Whether you’re an electrician in Bradenton, a landscaper in Sarasota, or a plumber in Tampa, our CRM and Unified Inbox make managing customers effortless, while giving you more time to focus on the work you do best.
Why Your Business Needs CRM & Unified Inbox
Contractors lose business when communication is scattered. Our CRM & Unified Inbox keep you on top of every lead and customer conversation by:
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Centralizing all communication phone calls, texts, emails, social messages in one place.
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Organizing leads into a pipeline so you know exactly where each job stands.
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Tracking customer history for faster, more personalized service.
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Improving team collaboration with shared access to messages and notes.
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Increasing conversions by ensuring no lead is ignored or forgotten.
Key Features of CRM & Unified Inbox
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All-in-One Messaging: Phone, SMS, email, and chat in a single inbox.
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Lead Pipeline Management: Visual pipeline shows leads from inquiry to closed job.
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Automatic Contact Capture: Every new lead is saved to your CRM instantly.
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Notes & Tags: Keep track of customer details for personalized service.
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Mobile Access: Manage everything from your phone, even on the job site.
Local Impact Example
A plumbing company in Clearwater implemented CRM & Unified Inbox and cut response times in half. By keeping all customer conversations in one place, they improved follow up and booked 25% more jobs in 60 days.