Missed Call Text Back
Missed Call Text Back for Contractors & Small Businesses
Never Lose a Lead to Voicemail Again
In the contracting world, a missed call often means a missed job. Customers don’t want to wait for a callback they move on to the next company. With Missed Call Text Back from Kraken Business Solutions, your business automatically replies to missed calls with a personalized text message, keeping the conversation alive and the lead in your pipeline.
Whether you’re a roofer in Sarasota, a plumber in Bradenton, or an electrician in Tampa, this simple automation can mean the difference between losing work and winning new customers.
Why Missed Call Text-Back is a Game Changer
Most contractors can’t answer every call while they’re on the job. Missed Call Text-Back ensures that customers don’t feel ignored and your business doesn’t lose opportunities by:
Sending an instant text reply whenever a call goes unanswered.
Letting customers know you’ll call back soon so they don’t call a competitor.
Allowing customers to reply with details about their job while it’s fresh on their mind.
Boosting customer trust and professionalism with fast communication.
Increasing booked jobs by keeping leads engaged.
Key Features of Missed Call Text-Back
Automatic SMS Reply: Every missed call triggers a text response in seconds
Customizable Messages: Personalize replies with your business name and callback time
Two-Way Conversation: Customers text back and share details before you return the call
CRM Integration: Captures every missed call and reply inside your system for follow-up
24/7 Coverage: Works even when you’re off the clock
Local Impact Example
A plumbing company in Bradenton enabled Missed Call Text-Back and saved an estimated $2,500 in lost revenue in just one month. Customers who would have gone elsewhere stayed engaged, and many booked jobs through simple text exchanges.